Information We Collect
We may collect the following types of information when you visit our website or use our services:
- Personal identification information - Name, email address, phone number, passport details
- Booking and reservation details - Charter dates, yacht preferences, special requests
- Payment information - Billing address, payment amount, payment status, and transaction reference. Card details are entered securely with the payment provider and are not stored by Infinia Yachts
- Browsing data and cookies - IP address, browser type, pages visited
- Marketing preferences - Communication opt-ins, newsletter subscriptions
How We Use Your Information
We use the collected information for various purposes to deliver an exceptional yacht charter experience:
Booking Services
Processing and managing your yacht charter bookings with precision.
Customer Service
Providing personalized assistance and support throughout your journey.
Security
Processing payments securely and preventing fraudulent activity.
Personalization
Tailoring your experience with relevant content and recommendations.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider:
- • The amount, nature, and sensitivity of the personal data
- • The potential risk of harm from unauthorized use or disclosure
- • The purposes for which we process your personal data
- • Applicable legal requirements and industry standards
Your Data Protection Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
Right to Access
Request copies of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your personal data
Right to Portability
Transfer your data to another service
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device that help us understand how you use our website.
You can control your cookie preferences through your browser settings. For detailed information about our cookie practices, please visit our Cookie Policy.
Third-Party Disclosure
We may share limited personal information with contracted service providers only when necessary to operate the Site, complete a booking, comply with law, or protect our users. These providers may process the information only for the service they provide to us:
- Payment processors and financial institutions
- Yacht operators and charter partners
- IT service providers and cloud hosting
- Legal and regulatory authorities when required
International Transfers
We may transfer your personal data to countries outside the UAE. When we do, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards in compliance with applicable data protection laws.
Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
SSL Encryption
PCI Compliant
Secure Servers
Payment Data and Third-Party Websites
All credit/debit cards' details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties for their independent use. This does not prevent VELARI TOURISM L.L.C from retaining personal information or engaging contracted processors as described in this Privacy Policy when necessary to provide services, process transactions, comply with law, or protect users.
https://infiniayachts.com will not pass any debit/credit card details to third parties.
https://infiniayachts.com takes appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, https://infiniayachts.com cannot guarantee the security of any information that is disclosed online.
https://infiniayachts.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
Changes to This Privacy Policy
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet requirements and standards. Customers are encouraged to visit these sections frequently to stay informed about changes on the Site.
Modifications are effective on the day they are posted. We will update the "Last Updated" date on this page when this Privacy Policy changes. Your use of our services is also governed by our Terms of Service.
Questions About This Policy?
If you have any questions or concerns about this Privacy Policy, please contact our team.
Contact Us