Information We Collect
We may collect the following types of information when you visit our website or use our services:
- Personal identification information - Name, email address, phone number, passport details
- Booking and reservation details - Charter dates, yacht preferences, special requests
- Payment information - Credit card details, billing address (processed securely)
- Browsing data and cookies - IP address, browser type, pages visited
- Marketing preferences - Communication opt-ins, newsletter subscriptions
How We Use Your Information
We use the collected information for various purposes to deliver an exceptional yacht charter experience:
Booking Services
Processing and managing your yacht charter bookings with precision.
Customer Service
Providing personalized assistance and support throughout your journey.
Security
Processing payments securely and preventing fraudulent activity.
Personalization
Tailoring your experience with relevant content and recommendations.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider:
- • The amount, nature, and sensitivity of the personal data
- • The potential risk of harm from unauthorized use or disclosure
- • The purposes for which we process your personal data
- • Applicable legal requirements and industry standards
Your Data Protection Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
Right to Access
Request copies of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your personal data
Right to Portability
Transfer your data to another service
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device that help us understand how you use our website.
You can control your cookie preferences through your browser settings. For detailed information about our cookie practices, please visit our Cookie Policy.
Third-Party Disclosure
We may share your personal information with trusted third parties who assist us in operating our website, conducting our business, or serving you:
- Payment processors and financial institutions
- Yacht operators and charter partners
- IT service providers and cloud hosting
- Legal and regulatory authorities when required
International Transfers
We may transfer your personal data to countries outside the UAE. When we do, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards in compliance with applicable data protection laws.
Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
SSL Encryption
PCI Compliant
Secure Servers
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Questions About This Policy?
If you have any questions or concerns about this Privacy Policy, please contact our team.
Contact Us